Please contact customerservice. No returns will be accepted for printed orders without a valid Return Authorization Number.

Your company information · Ship to information · Purchase order number · Item # · Colour of item (if needed) · Imprint Colour (PMS # if not a standard colour) · Quantity · Imprint Location · Artwork · All Purchase Orders must be received in writing. No verbal requests will be accepted.

You can order your sample online at http://www.sunandcompany.com or email or fax your request to your Customer Service Territory Manager. Please provide your Courier Account number.

You would contact James in the Sales Department

You would contact James in the Sales Department.

Rush orders are a breeze with Sun & Company! Simply contact your Customer Service Territory Manager with your in-hand date and order information and we will do everything in our power to get the order delivered on time.

Normal production time is:

Plaques, Plates & Trophies: 3 to 5 business days*

Glass & Crystal: 2-3 weeks*

Medals, Pins & Custom Giftware: 4 weeks*

Giftware: 3 to 10 business days depending on product*

*after receipt of complete purchase order (including imprint location, imprint colour, and any other information required to produce your order), artwork approval, and credit approval. Please note that if you require a paper proof or product proof - production time does not begin until after you have approved your proof.

You would sign in as a new account. Account status is pending until Sun & Company approval.